Pond5 Reviews

Return Policy Overview

At Pond5, once a file is downloaded from a Subscription package, it cannot be exchanged or returned. All purchases, including subscriptions, are final. If a technical defect occurs with a download, customer support can assist, but issues must be reported within 24 hours. Refunds for subscriptions are not processed, although users can discontinue their subscription at any time. As a digital marketplace, there is no physical shipping involved.

To open an account on Pond5, follow these steps:

1. Visit the Pond5 website.
2. Click on Join Now located at the top right of the page.
3. Fill out the email address, create a password, and click the JOIN button.
4. Alternatively, a new account can be created by continuing with Google or Facebook.

Once these steps are completed, the new account will be automatically signed in, and a welcome email will be sent. Enjoy exploring Pond5!

Here are the top 10 alternatives to Pond5:

1. ShutterStock: A leading global technology company offering a creative platform for high-quality assets, tools, and services.
2. Storyblocks: A marketplace for royalty-free stock media assets.
3. Vecteezy: A leading global provider of digital imagery like stock photos and vector art as well as other creative assets like stock video footage, icons, PSDs, templates, and more.
4. Vimeo: Makes creating video easy and attainable, regardless of budget, time, or expertise.
5. Adobe Stock: Offers a variety of plans for individuals, teams, and enterprise customers as well as creative editing and collaboration capabilities.
6. PixaBay: A marketplace for sharing copyright-free images and videos.
7. iStock: Offers millions of exclusive, royalty-free, stock photos, videos, and music.
8. Pexels: Provides high quality and completely free stock photos licensed under the Pexels license.
9. 123rf: A stock content agency founded in 2005 which sells royalty-free images.
10. Stock.adobe.com: Offers millions of high-quality, royalty-free stock images, photos, vectors, illustrations, footage, video, and music for just about any application.

These platforms offer a wide range of stock footage, music, and more, providing a great alternative to Pond5. Each has its own unique features and benefits, so it's worth exploring each one to find the best fit for your needs.

Pond5.com offers different payment methods for different transactions. For purchases, major credit cards and PayPal are accepted. When it comes to payouts to contributors, the options include PayPal, Skrill, and Payoneer for secure electronic payment transfers. It's important to note that all payouts are in US Dollars. Users can set up an automatic payout on the 15th of every month within their Payout preferences. Referral payouts are processed on the 15th of every month when earnings reach $25 or more. If the earnings haven't reached $25, they will be rolled into the following month. To ensure timely receipt of payouts, users are advised to keep their payout preferences current and up-to-date.

At Pond5.com, once a file has been downloaded from the Subscription package, it can no longer be exchanged or returned. However, if there is a technical defect with the download, their customer support team is available to assist. When content is licensed from Pond5, immediate access to download the purchases is provided. If any issues or problems with a file are experienced, their Customer Support team should be contacted within 24 hours. All purchases completed on their site, including Subscriptions, are final. They do not process refunds for a Subscription, but the ability to discontinue the current plan at any time is provided. As for the shipping policy, since Pond5 is a digital marketplace, there is no physical shipping involved. All purchased content is available for immediate download. If there are any issues with the downloaded content, their Customer Support team should be contacted within 24 hours. They are standing by to help make things right.

Yes, content can be uploaded to Pond5.com. Once registered as a Pond5 artist, there are two ways of uploading content. The on-site uploader can be used for small regular uploads. To begin uploading media, simply click "UPLOAD NEW FILE" on the UPLOADS page. Files can be selected to upload, or dragged and dropped into the space labeled "Drag and drop files here". The upload will start automatically and an alert will be given once it's complete.

For bigger batches, the FTP uploader can be used. To upload files via FTP, a password needs to be set for the FTP uploader. This password needs to be at least eight characters long and different than the one used to log in to Pond5. An FTP client is needed to enter the following information: Host: ftp.pond5.com, Username: (your username), Password: (the FTP password set), Port: (leave blank). Files can then be uploaded by dragging items from the desktop to the remote site window.

After upload is completed through either of these methods, the files go through a pre-processing system, where they're scrubbed for metadata and low-resolution preview files are created. It may take several hours for the files to appear on the Uploads page; larger uploads take up to 48 hours to appear. If files are rejected by the pre-processing system, they will display as "Unprocessed" at the top of the Uploads page, with a message for the reason. Files that are accepted by the system will first appear in the Uploads page in a "Processing" status. Once the status displays "Needs Edits," the uploads are ready for editing, meaning tagging can be started.

To search for specific media on Pond5.com, follow these steps:

1. Navigate to the Pond5 homepage.
2. Type your keywords into the search bar.
3. Choose your media type by selecting from the drop-down menu to the right of your search.
4. Click the search icon or press ENTER.
5. When you find media you like, click the add to cart or add to collection icon.

You can sort your results by choosing an option from the drop-down menu. This includes sorting by best match, popular, newest, price, and duration.

To filter search results, use the filters and sliders on the left-hand side of your search results. Once your search results appear, you will see the filters toolbar to the left of your results. Your search results will update instantly with the filters you check.

To get a closer look, hover your cursor over the Thumbnail to see a clip’s title and current price. You can directly add media to your cart or collection by clicking on the icons. Clicking on the Thumbnail will take you to the item details page, where additional information will be available.

If you are unable to find the results that match your project’s specific needs, you can submit a Content Request in the Forums. This will notify the artists what type of media you are looking for, so they can produce it for you. Be sure to include any/all helpful information about your budget, your deadline, and include any links to similar examples. Note: You must create an account and sign in before you can post.

For a more specific search, use the Visual Search option at the top of your filters on the left-hand side of your search results page. Drag and drop or upload a file from your computer, and Pond5 will use that file and any search terms you've entered to find similar clips for you.

Remember, you can always contact Pond5 for additional help. Happy searching!

Pond5 offers three subscription options: Music, Music & SFX, and Footage Plus. Additionally, Pond5 offers a Custom subscription option that can be tailored to meet the specific needs of users.

The Music subscription on Pond5 allows users to access the world's largest royalty-free stock music library. Users can choose from 1.5 million music tracks that are safe for YouTube and eligible for monetization.

The Music & SFX subscription on Pond5 includes everything in the Music subscription, plus the world's largest collection of royalty-free sound effects. Users can choose from 1.5 million music tracks and 1.7 million sound effects.

The Footage Plus subscription on Pond5 is an all-in-one solution for projects that require a variety of video and multimedia assets. The subscription includes a selection of 4.2 million HD and 4K videos, 1.5 million music tracks, 1.7 million sound effects, and over 12 million images, 3D models, and After Effects templates.

The Custom subscription option on Pond5 allows users to tailor their subscription to their specific needs, budget, volume, and usage.

Once a file has been downloaded from a Subscription package, it cannot be exchanged or returned. However, if there is a technical defect with the download, customers can contact Pond5 customer support for assistance.

Pond5 accepts the following currencies: USD, AUD, BRL, CHF, CZK, CAD, EUR, GBP, JPY, PLN, SEK, SGD, TWD, and CNY. If customers purchase with a different currency, the conversion will occur on their financial institution's end.

Pond5.com is a platform that offers a wide range of media content. The popular products and services include stock videos, royalty-free music, sound effects (SFX), motion graphics, and images. The platform boasts a library of over 35 million videos shot by talented filmmakers around the world. It also offers a unique and relevant content to enrich your story, including intro and background music for videos, podcasts, or streaming projects.

In addition to individual media purchases, Pond5.com offers a subscription service that provides unlimited access to their entire library of royalty-free music and sound effects. This subscription is a cost-effective way to access high-quality stock footage, music, sound effects, and images.

Pond5.com also provides a curated collection of their highest performing media, which includes a broad range of trending music tracks, sound effects, photos, after effects templates, illustrations, and 3D models. This collection contrasts fantastical galaxies far away with down-to-earth media on activism, florals, and fields.

The platform is also known for its customer service, with a high Trustpilot rating indicating customer satisfaction. It offers a stock video license that covers your needs and minimizes risk, providing peace of mind for users.

Please note that this information is based on the latest available data and may be subject to change.

Pond5 offers a variety of pricing options for different types of media. For Pay Per Item, the starting prices are as follows: Video starts at $25, Music starts at $5, Photos start at $1, After Effects start at $5, Sound Effects start at $2, and 3D starts at $5.

They also offer Credit Packs which provide up to 20% more in free credits to spend on Pond5 media. These pre-paid credits work just like cash and fit any budget starting at $250.

In addition, Pond5 offers subscription plans. The monthly subscriptions are priced at $25/mo for Music, $30/mo for Music & SFX, and $199/mo for Footage Plus. The annual subscriptions offer up to 50% off and are priced at $150/yr for Music, $180/yr for Music & SFX, and $999/yr for Footage Plus.

All subscriptions include a license to use anywhere, remaining download rollover, new assets added daily, and easy cancellation. The Music subscription gives access to 1.5M music tracks. The Music & SFX subscription expands access to include 1.7M sound effects. The Footage Plus subscription unlocks a selection of 4.2M HD & 4K videos, 1.5M music tracks, 1.7M sound effects, and over 12M images, 3D models, and AE templates.

Please note that prices and offerings may vary and it's always best to check the official website for the most current information.

Pond5 is a New York–based online marketplace for royalty-free media. The company licenses stock footage, stock music, stock photography, sound effects, Adobe After Effects templates, and 3D models. It is a platform where artists from around the world come to buy and sell work, get inspired, and ultimately drive creative possibility and success for all involved. Pond5 has the largest collection of footage with over 17 million video clips and is used by major brands such as Facebook, Disney, and Netflix. With 35+ million video clips, award-winning tools including patented Visual Search for video, and integrations for all major video-editing software, Pond5 is the go-to video marketplace for filmmakers, media organizations, and marketers worldwide. It offers a global marketplace of buyers who will be able to search for, preview, purchase, and download your work instantly, online, 24 hours a day. It also offers competitive commissions on all sales, and you set the price for your media. Buyers pay what you want them to pay, and you can change the price whenever you like. It also offers an exclusive video program to maximize your earnings. Pond5 also has aggressive marketing on your behalf, with extensive, ongoing campaigns designed to bring business to your doorstep. It also provides realtime data on clip sales, buying trends, media requests, and more. All the information you need to make the most from your stock media sales. It also has an artist-built, artist-friendly community of media producers. Its active community forums include special sections available only to sellers for discussing the ins and outs of the stock industry.